When did the strike start?

The Canadian Union of Postal Workers went on nationwide strike starting Thursday, September 25, 2025, pretty much shutting down Canada Post’s operations.

I’m placing a new order—will it ship via Canada Post?

Good news! As of September 26, 2025 - we’ve proactively switched new orders to other shipping carriers to keep your delivery on track during the Canada Post strike. However, orders to remote locations or PO boxes may still need to ship via Canada Post. We’ll let you know if your order is affected and keep you updated on any potential delays.

My order is shipping via Canada Post—will it be delayed?

Yes, unfortunately your order is likely to be delayed due to the strike. You may see limited tracking updates until the strike ends. Need your order by a certain date? Reach out to our Customer Happiness team for help.

Why do I get a warning message about my address?

The warning message means there’s no alternative carriers servicing your address, so your order will likely be delayed because of the Canada Post strike. If possible, please use a different address to avoid any delays.

We get that postal strikes are frustrating, and we’re doing everything we can to deliver your order as smoothly and quickly as possible. Thanks so much for hanging in there. If you have questions about your order, please reach out to our Customer Happiness Team to get the answers you need.