Story Mode
- Story Mode: Templates, Styles & Projects
- Story Mode: Pricing & Promotions
- Story Mode: Book Structure
- Story Mode: Privacy & Data
- Story Mode: Text & Captions
- Story Mode: Photo Upload & Management
Mixbook Gift Cards
- What denominations are available for Mixbook gift cards?
- I lost my gift card, what do I do?
- Mixbook Giftcard Returns & Cancelation Policy
- Do Mixbook gift cards expire?
- How do I check my gift card balance?
- Can I use a gift card at checkout along with a promo code?
School Yearbooks
- Do you offer discounts on school yearbooks?
- What is the most popular size of a yearbook?
- Are there any additional costs associated with the order?
- Do you have templates to use?
- Where do I design the yearbook?
- How easy is it to design the yearbook?
Calendars
Sharing & Collaboration
Pricing & Payments
Promotions
Book & Paper Options
Mixbook App
- Selecting and Customizing Card Templates (Shape, Format, Size, Paper Type & Quantity)
- How to Rearrange, Move, Swap Pages & Spreads or Clear Pages in the Mixbook Studio™
- How to add more pages to my project?
- How to Add Text to My Book?
- How do I upload photos to my project on the Mixbook App?
- Do I need a Mixbook account to use the app?
Mixbook Movie
Browser Help
Privacy & Security
- How do I Delete Shipping Addresses &/or Payment Methods on my Mixbook Account
- What are your Terms of Service?
- What is your Privacy Policy?
- What is GDPR?
- Is it safe to use my credit card on your website?
- What is your policy on nudity?
Design Help
- Selecting and Customizing Card Templates (Shape, Format, Size, Paper Type & Quantity)
- How to Rearrange, Move, Swap Pages & Spreads or Clear Pages in the Mixbook Studio™
- How to Copy Your Mixbook Project to a Different Size or Format
- How do I Change My Book Size, Paper Type, Orientation & Cover?
- How do I add a photo to my page?
- How do I add & remove borders on my photos?
Cards & Home Decor
Account Settings
- How do I change my Email address and password?
- How do I unsubscribe from your mailing list?
- How to Add a New Shipping Address &/or Payment Method before Placing Your Order
- How do I Delete Shipping Addresses &/or Payment Methods on my Mixbook Account
- How to Copy Your Mixbook Project to a Different Size or Format
- Where can I see my previous orders?
Bulk & Volume Orders
- Do yearbook orders take longer to ship?
- How Do I Get My Volume Discount for Bulk Orders?
- Do volume orders take additional time for delivery?
- Do you offer special pricing for bulk orders?
- I filled out the volume discount form but haven't heard back yet.
- Will the discount for volume photo books be better than the current website offer?
Shipping & Delivery
- Canada Post strike: what you need to know
- Shipping Options & Carriers
- How to Add a New Shipping Address &/or Payment Method before Placing Your Order
- Can I have my Mixbook Order Delivered to a PO Box, APO, FPO, or DPO?
- Can I have my Mixbook order shipped to a business or office address?
- Different delivery date in Gmail vs. shipping confirmation
Returns
Orders
- Do You Offer Gift Wrapping or Gift Notes?
- How do I add a promo code to my order?
- Can I get a PDF copy of my book?
- I have an issue with my order, what do I do?
- Will my packing slip include pricing information?
- Can I save my book to my home computer? Can I print my Mixbook out at home?
Mixbook Studio
- Deleting Your Mixbook Project
- How do I zoom in or out of the page to take a closer look at my project?
- Why do my photos look brighter on the screen than in print?
- Getting Back to Mixbook From the Studio
- Can I add Images to the Inside of the Front & Back Cover?
- Applying Backgrounds in Mixbook Studio
Frequently Asked Questions
- Photo Uploading
- I cannot find my project
- How do I download the Mixbook app?
- How do I check the status of my order?
- Can I make edits to my order after purchase?
- Selecting and Customizing Card Templates (Shape, Format, Size, Paper Type & Quantity)
Photos
- Uploading from Google Photos
- I can't find the photos I uploaded...
- Why do my photos look brighter on the screen than in print?
- Why do my high-resolution photos look blurry?
- Photo Uploading
- What does the Photo Opacity tool do?