Once you place your order, we begin preparing it for production to ensure fast and high-quality delivery. Here’s what to expect:
Right After You Order
You’ll receive an Order Confirmation Email with your order summary & the estimated delivery date.
Your project begins converting into print-ready files for processing and printing.
30-Minute Edit Window
You have a 30-minute window after placing your order to:
Edit your project’s content, including photos, text, and layout.
You cannot change:
Book size, cover, paper type, or number of pages
Payment method
Shipping method
Quantity
Shipping address — If you need to update your shipping address during this time, please contact our Customer Happiness Team via live chat or at hello@mixbook.com and we'll do our best to assist you before it goes to print.
If the change you're looking to make cannot be changed on your own, please contact our Customer Happiness Team as quickly as possible via live chat or at hello@mixbook.com and we'll do our best to assist you before it goes to print.
After 30 Minutes
Your order is automatically sent to print.
No further edits or cancellations can be made once printing begins.
If edits were made to your project after the 30 minute window the preview tool will reflect the edits made BUT the changes will not be reflected in the final project received.
If your order has already passed the 30-minute window, feel free to contact our Customer Happiness Team at hello@mixbook.com or through our 24/7 live chat. We'll be happy to help however we can!
💡 Pro Tip 1: Prior to placing your order, use the Preview tool in the Mixbook Studio to double-check your book before placing your order!
💡 Pro Tip 2: Any edits made to your project after the 30 minute window will reflect within the preview tool but will not be reflected in the final project received.