If your project isn’t loading, try these steps to resolve the issue:
1. Close your project, clear your cache, and try again.
Use the links below to find instructions for clearing your cache based on your browser:
- Clear the history, cache, and cookies from Safari on your iPhone or iPad
- Clear cache & cookies in Chrome
- Clear cache in Edge
2. Switch to a different browser.
If clearing your cache doesn’t resolve the issue, try accessing your project using a different browser. We recommend using Google Chrome for the best experience.
If you continue to experience difficulties, please reach out to Customer Happiness team. Chat is available 24/7 or you can email us at hello@mixbook.com.