Have a Question? Ask or enter a search term here.
Browse by Topic
Frequently Asked Questions
How many pages can my Mixbook have?
What format should my photos be in?
Where do I apply the coupon code?
How do I change my book's theme or ...
Why is my project not loading?
Design Help Videos
Mixbook 101 Quick Editor Tutorial
Design Editor Tips for Books and Cards
Designing a Calendar
Designing a Home Decor Product
I'm using MacOS High Sierra
What internet browser should I be using?
How do I download a new internet browser...
How do I update Flash when using Safari?...
How do I enable Flash for Safari 10.0?
Are font sizes the same size on every pr...
How do I copy my calendar to a different...
I'm clicking on the Edit button but...
How do I add text to my book?
Why is my spine text is not showing up?
Home Decor Products
Framed Canvas Prints
How thick are canvas prints?
What is a Canvas print?
What type of poster prints do you offer?
What are the posters made with?
Ordering & Payment
I forgot to apply my coupon code, how ca...
How do I know that my order went through...
What happens after I place my order?
Can I cancel my order after I have place...
Can I make edits to the items I already ...
You can change your password on your Acc...
How do I delete my account?
How do I change the Privacy setting of m...
Where can I see previous orders I'v...
How do I unsubscribe from your mailing l...
Shipping & Delivery
How do I check the status of my order?
Do any of your card formats incur extra ...
Will customs or duty fees apply to my or...
Bulk / Volume Orders
Do you offer a discount on volume orders...
I filled out the form. Why hasn’t anyone...
Will the discount for 10+ books be bette...
Do volume orders take additional time fo...
Do you offer special pricing for bulk or...
What do I do about a printing error or d...
Can I return a book if I don't want...
There is a spelling error in my product ...
I am not fully satisfied with my product...
I live outside of US and CA, why can’t I...
What is GDPR?
an email! Our team of friendly representatives is here to help you
LIVE CHAT - CHECKING STATUS
Monday - Friday 5AM - 12 AM PST Saturday - Sunday 8AM - 4:30PM PST
Powered by Desk.com
a minute ago
an hour ago
a day ago
Invalid characters found